Company: GOLDEN COAST TRAVEL LTD
Website: https://luxayacht.com
Email: info@luxayacht.com
Last updated: [DATE]
1. Introduction
This Policy describes cancellation and refund rules for Services booked via LuxaYacht.
2. Cancellation by Customer
- Free cancellation period (if applicable) is indicated on each tour page.
- Cancellations after the free cancellation window may result in partial or full charges.
- No‑shows may be charged 100% of the Service price.
To cancel, contact info@luxayacht.com.
3. Changes by Customer
Changes to date, time, or number of participants depend on supplier availability. Price differences may apply.
4. Cancellations by LuxaYacht
We may cancel or reschedule a Service due to weather, sea conditions, technical issues, or safety reasons. Customers will receive:
- An alternative date, or
- A similar Service, or
- A refund of any deposit paid.
5. Refund Processing
Refunds are issued to the original payment method. Processing time varies by bank/provider.
6. Group & Private Charters
Private charter bookings may have stricter cancellation terms. These are displayed at booking time.